The Role of Empathy in Leadership

“Everything is personal”, Mo started his presentation by saying that. He was supposed to talk about Leadership, Empathy, and role of one in the other. It’s always personal. It’s always has been, even business! #TeamLeadTO — Shahin Sheidaei (@sheidaei) September 5, 2017 He took us through several exercises that gave us insights into empathy.… Continue reading The Role of Empathy in Leadership


My Notes on Situational Frontline Leadership

The level of competence v.s. the level of commitment be prepared to be called upon if I don’t hear from you (facilitator technique) Self-esteem includes: Your self-worth Your self-respect Self-esteem at work influenced by The thing you say to people The way you treat people Self-esteem builders Providing sincere and specific praise Asking about a… Continue reading My Notes on Situational Frontline Leadership


Interpersonal Communication: Being Approachable

I attended “Interpersonal Communication: Being Approachable” course in November 2016 and completed it by taking the test and successfully passing it. This course focuses on approachability and its foundations, and eventually being able to build strategic relationships with colleagues in order to reach your goal. The following is the outline of the course: Walking into… Continue reading Interpersonal Communication: Being Approachable